Services

As one of our clients, you will always have remote access to us

Our remote access technology allows us to work from wherever, while still providing our clients with an “in house” IT department feel. In many ways, our level of service is actually quicker than an “in house” IT department. With our 24/7 information technology monitoring, we are able to remotely monitor your IT equipment at all times and address any issues we notice before they become a problem. This is invaluable for your business because you can rest assured that any IT issues will be handled immediately. Also, if a problem arises or you just need assistance with your computer, other IT equipment or network setup, you can reach out to our IT support helpdesk. Our staff members are eager to answer any questions you have and assist you with any of your IT needs. We are available for phone, email, and even on-site support if needed. Your small business is important to us. We make each client feel like our most important client every day.

remote access

Our remote access software is top of the line in the IT industry

Here at AOR, we have top of the line remote access software that allows us to monitor your information technology remotely. This software is what makes us feel like your own personal “in house” IT department, but at a very reasonable and predictable cost. We know small businesses simply don’t have the budget for an in house IT expert, so we’re here to provide you with those services. Our remote IT support gives you peace of mind that your information technology is being well taken care of at all times. It allows you to then focus on managing and growing your small business instead of worrying about IT problems.

Remote computer access to your information technology lets us resolve issues quickly

Our remote access services set us apart from other IT companies. When you give us remote computer access to your information technology equipment, we set up 24/7 monitoring. We are then able to catch potential issues right away. Immediately, we move forward by fixing all of the issues. We don’t wait until the next day to fix the problem like you would experience with an in house IT department. This reduces the amount of delays that your business experiences due to IT problems.  There is nothing more frustrating for a small business owner than to not be able to complete work due to a computer problem or virus. Not to mention, IT equipment is expensive. Let us help you protect your investment to make sure it lasts as long as possible.

remote access

Our remote support services are beneficial for your small business

We’re here to support and help your business with all of your IT needs through our services. As one of our clients you have access to:

  • IT support helpdesk
  • Remote IT support through email or phone
  • Remote access software so we can monitor your information technology
  • 24/7 monitoring
  • Quicker level of service than an in house IT department
  • Expert staff who specialize in small businesses
  • Reasonable and predictable service cost
  • Immediate issue resolution

Testimonials

Laura Blaney

AOR takes all the worry out of maintaining our computers. And that lets me focus on what I do best, building my business.

Morrie Feinman

Alex is an expert in the world of IT planning, problem solving and implementation of continuous improvement. "He developed and supported all Information Technology for the organization. With over half the workforce, working at remote offices and on the road, we needed technology that would allow us to use a custom Software called Boss from anywhere. Alex kept the remote workers being able to achieve this with the latest technology while maintaining costs within a budget.

Anthony Girifalco

I strongly recommend Alex Raginsky and AOR Consulting. I've known Alex for nearly twenty years, both as a DVIRC employee in charge of all our IT requirements, and then as an outsourced consultant handling our hardware, software and systems. His knowledge of networks, systems integration, local and remote access configurations, security, and multiple network platforms is based on years of experience here and in the field. Alex can quickly understand complex situations and solve business problems with first-rate analytical skills and a broad and deep knowledge of systems and software solutions. 

His customer service is second to none and he was always a pleasure to work with. I highly recommend AOR Consulting. 

Mae O'Brien, CFRE

Alex and his team provide fantastic service to HealthLink. They are detail-oriented and pro-active in their management of our IT needs.  Alex believes in HealthLink's mission and supports our endeavors to provide the best services for our patients. He is a valued consultant and committed to the health care sector. It is a pleasure to work with him.

Dr. Howard Edelman

AOR handles all of our computer issues. They’re just like having an in-house IT department; reliable and always available!

Contact Us Today At(215) 219-3786